Bahagian Kesejahteraan Bandar (BKB)

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    A. MAKLUMAT ASAS

    Bagi soalan 1 hingga 5, sila tandakan √ dalam ruang □ berkenaan.
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    B. KEKERAPAN, KAEDAH, TEMPAT DAN TUJUAN BERURUSAN

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    Bagi soalan 6 hingga 33, sila tandakan √ dalam ruang □ yang bersesuaian bagi menggambarkan tahap kepuasan anda mengenai perkhidmatan yang diberikan oleh Bahagian Kesejahteraan Bandar, KPKT (BKB, KPKT)

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    C : TERAS PERKHIDMATAN BAHAGIAN KESEJAHTERAAN BANDAR, KPKT

    Sila jawab soalan C1 - C4 sekiranya anda menggunakan perkhidmatan Program Pembasmian Kemiskinan Bandar (PPKB); Sila jawab soalan C5 sekiranya anda menggunakan perkhidmatan Perlantikan Jawatankuasa Perwakilan Penduduk (JPP); ATAU Sila jawab soalan C6 sekiranya anda menggunakan perkhidmatan Program Local Agenda 21 (LA21)

    C1 : Permohonan PPKB

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    C2 : Penyediaan Pakej Bantuan Di Bawah PPKB

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    C3 : Penyaluran Bantuan Di Bawah PPKB

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    C4 : Penyelarasan dan Pemantauan

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    C5 : Pelantikan Pengerusi/Setiausaha/Ahli Jawatankuasa Perwakilan Penduduk (JPP)

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    C6 : Permohonan Program Local Agenda 21 (LA21)

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    C7 : Khidmat Pengurusan Pelanggan

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    D : LANGKAH-LANGKAH PENAMBAHBAIKAN

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