RMA Request Form
Please enter the required information and submit to receive a Returned Merchandise Authorization (RMA) number. Write this number on the outside of the shipping box and ship to:


Attn: Service
Carlson Software
33 East 2nd Street
Maysville, KY 41056

From Canada:

Carlson Software
309 Tait McKenzie Drive
Almonte, Ontario, K0A 1A0, Canada
Attn: Tim Jones

Dealer / Customer Name *
Your answer
Dealer / Customer Contact Name *
Your answer
Dealer / Customer Contact Phone Number *
Your answer
Contact email address *
RMA # will be returned to this email address
Your answer
Dealer / Customer Shipping Address *
Repaired / Replaced equipment will be shipped to this address.
Your answer
Manufacturer of Product *
example: Carlson, Ashtech, etc.
Your answer
Grade Version *
Part Number *
Enter N/A if Part Number is unreadable
Your answer
Serial Number *
Enter N/A if Serial Number is unreadable
Your answer
Is this Product under Warranty? *
Enter a detailed description of the product failure *
Your answer
Submit
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