If you have any trouble using this form, please call us at Community Support Line: 877-776-2004 (x 1).
THE GRIEVANCE PROCESS
1. After you submit a response using this form, it will go to the SWOP Ombudsperson. It will also be visible to the Chapter Coordinator and the Communications Director. Those three individuals are the only ones able to read these submissions. (If you have grievance against any of these individuals, you may send an email to the ombudsperson at firstname.lastname@example.org alternatively you can call 646-543-5652. If you have grievance against ombudsperson please send an email to Savannah@swopusa.org)
2. The Ombudsperson should contact you within 48 hours to follow-up, if you chose to be contacted.
3. If someone else in SWOP is better equipped to handle your grievance, the Ombudsperson will contact you first for permission to involve them.
4. If you'd prefer that your grievance stay 100% confidential between you and the Ombudsperson, do not fill out this form and instead please email: Ombudsperson@swopusa.org
~(if you have a general question about SWOP or want to know more information about our organization, please do not use this form and instead, email Support@swopusa.org)