Understanding the importance of digital communication for cooperatives in a post-COVID-19 world
This is an anonymous survey - the results are only aggregated and summarized - we do not keep or track personal data. The results will be published in our blog
https://blog.anycoop.zone/
* Required
1. How many members do you have?
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Less than 100
Between 100 and 1,000
Between 1,000 and 10,000
More than 10,000
2. What is your primary activity?
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Agriculture/ Forrestry
Banking/Credit union
Consumer retail
Insurance
Utilities
Workers/Industrial
Fishery
Other
3. What is your role in the cooperative?
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Board Member
Administration
IT
Other
4. Which of the following tools do you use to communicate with your members?
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Letter
SMS/ Voice calls
Email
WhatsApp or other messaging apps
Social media
Your own mobile app
Required
5. Select the services you would like to see included in an all-in-one service
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Sharing news
Scheduling events
Conducting surveys
Messaging
Training
Buy and sell
Required
6. How competent is your organization in using digital tools?
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Very low
1
2
3
4
5
Very high
7. How satisfied are you with your current communication tools?
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Not satisfied
1
2
3
4
5
Very satisfied
8. How much do you currently spend on your member communication tools?
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We only use free tools
Between $1 and $5 per user/month
Between $5 and $10 per user/month
Other
9. How much would you be willing to spend on a dedicated tool that manages all aspects of member communications?
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Nothing
Between $1 and $2 per user/month
Between $2 and $5 per user/month
More than $5 per user/month
10. Which of the below do you own?
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Basic mobile
Smartphone
Personal desktop/laptop
Any other comments
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