MS Tim user experience research

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In front of you is a brief survey intended for users of the MS Tim application.
MS Tim is a mobile application designed for individuals with multiple sclerosis, aimed at improving their quality of life and facilitating the monitoring of the progression of the disease.

The purpose of this survey is to delve deeper into the habits, thoughts, experiences, and obstacles that previous users have encountered while interacting with the application. Through a series of short questions, we aim to create a comprehensive picture of the user experience so that we can enhance the quality of the application and tailor it to the needs of the users.

Your feedback is of utmost importance to us and will help us create a better product. Thank you for taking the time to participate in this survey.

The survey is anonymous, and the collected data will be used solely for the purpose of improving the user experience and the quality of the MS Team application. If you have any additional questions, you can contact us at antonela@lloyds-digital.com.

How long have you had the MS Tim mobile app installed (downloaded to your mobile device)? *

I don't have the MS Tim application

Up to half a year

More than half a year

How did you find out about the MS Tim application?

I am not familiar with that application

Through the association MS Tim Croatia

Through social networks and/or web portals

From friends/family members

Other:

How often do you use the MS Tim application?
*

I don't use that app at all

I don't remember the last time I used that application

Once every few months

Once or several times a month

Almost every day or every day

Do you fill in your "Check in" regularly? Explain your answer.
*

If you use the application, state the reasons for which you use it most often.

If you don't use it or use it rarely (less than once a month), state the most common reasons.

Do you find that using the MS Tim app helps you cope with multiple sclerosis? Briefly explain your answer.
*

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