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Alleve Eye Clinic: Patient Feedback
At Alleve, we're always striving to improve our service to you. If you have a moment to complete this short survey, your valuable feedback is appreciated. Thank you.
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How did you find your interaction with your optometrist?
Very Poor: the optometrist did not address my concerns
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Very Good: the optometrist listened to me and addressed my conditon
Clear selection
How did you find your interaction with the front staff
Very Unsatisfactory: staff were not helpful
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Very Satisfactory: staff were friendly and efficient
Clear selection
How well informed were you of our fee structure?
Very Poor - I did not understand what was expected at each vist
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Very Good - I was given the fee structure from the beginning at at each appointment
Clear selection
How easy was it to schedule your appointment at Alleve?
Difficult
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Very Easy
Clear selection
If you have recently cancelled your appointment at Alleve, and are not planning to return, your feedback would be appreciated.
My dry eye has ceased to be a problem, or improved
The cost is currently prohibitive for me
I have found another practitioner
I did not realise there was a need for ongoing consultations, and this didn't fit in with my schedule
Appointment times were unsuitable
Other commitments
How satisfied were you with the outcome of your recent visit?
Unsatisfied: my condition hasn't improved at all
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Very satisfied: my condition is improving/ managed well
Clear selection
How likely are you to recommend Alleve to a friend or family member?
Very unlikely
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Very likely
Clear selection
What could we do better at Alleve?
Your answer
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