Taber Public Library - 2018 Needs Assessment Survey
Please take a moment to answer this anonymous survey about the library. All questions are optional.
Section 1: Please check one answer for each of the following.
1. Do you have a library card?
2. On average, how often do you visit the library?
3. How would you rate each of the following library services?
Excellent
Good
Fair
Poor
Don't know / Not applicable
Customer Service
Collection (books, DVDs, music, newspapers, etc.)
Programs (classes, story times, etc.)
Online services (website, catalog, research databases, etc.)
ILL (Inter-library loan)
Library policies
Computers and printers
Internet access
Facilities
Hours of operation
Overall, how would you rate the library?
4. How important is each of the following library services to you?
Very Important
Important
Somewhat Important
Not Important
Don't know / Not applicable
Borrowing materials (books, DVDs, music, etc.)
Reference (research assistance from library staff)
Programs (classes, story times, etc.)
Computers and printers
Help using computers, printers, etc.
Study rooms/reading areas
Community meeting rooms
Internet access
ILL (Inter-library loan)
Online services (website, catalog, research databases, etc.)
Photocopier/fax machine
Newspapers and magazines
Overall, how important is the library to you and your family?
Section 2: Check all that apply.
5. How do you typically find out about library programs?
6. What is the most effective way for the library to inform you about library programs, collections, and services? Pick three (3) choices:
7. If you don't use the public library regularly, tell us why.
8. What are the barriers (if any) to your use of the library?
Section 3: We value your opinions. Please answer the following questions.
9. Can you suggest how we can minimize or remove any of the above barrier?
Your answer
10. What do you value most about the library?
Your answer
11. How could the library or its service be improved, if at all?
Your answer
12. What would increase your/your family members’ library usage?
Your answer
13. How does the library benefit you or the community?
Your answer
14. Imagining the future of Taber Public Library, do you have any other ideas or suggestions you would like to share?
Your answer
Section 4: Please tell us about yourself so that we may better serve you. Please check one answer for each of the following.
15. How old are you?
16. What gender best describes you?
17. What is the highest level of education you have completed?
18. What is your preferred language?
19. What is your employment status?
Thank you for your time!
If you have questions about this survey or about the library, please contact us at help@taberlibrary.ca.
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