Healthcare Quality Improvement Course - The Science and Art of Better Care. March 2026
Incluve Labs presents our online, interactive, live course on Healthcare Quality Improvement. 

Many of us want to improve things but struggle to begin or to keep going. 
Learn to translate your desire to improve care into action!

Apply improvement methods to solve - wait times, communication, medication errors, safer surgery, adherence to standards, antibiotic stewardship, infection prevention, NCDs, improve maternal and child care & more!
  • Practical - This program provides you with practical skills to design and carry out a quality improvement project. You will be introduced to a wide range of tools, ideas and global resources. This will open up new possibilities for thinking, acting and leading. 
  • Creative - Improving the systems around us is not just an external, technical task - it is also connected to who we are and our lived experiences. This course incorporates reflective writing, and creative elements to enrich our understanding of ourselves in relation to the systems around us. 
  • Context - Healthcare does not function in isolation. We will situate the work of improving healthcare in socio-political realities we live in and touch upon social issues which shape healthcare quality and equity. 

We offer a global health perspective & provide individual guidance to improve care in your context. 

Course Lead: Dr. Sonali Vaid MD MPH 

"In this workshop I will be sharing all that I have learned and gathered over 15 years of working globally in improving healthcare quality. You will be equipped to take practical action to improve the system or program you work in. You will also learn about a world of rich resources and knowledge on quality improvement and related disciplines that can set you on new pathways of discovery. I hope you will join us on this adventure of exploration and learning."

Eligibility - This is a unique opportunity to learn skills and gain knowledge that is essential but not yet routinely delivered in healthcare / medical / public health / health management education. This program is suitable for doctors, nurses, managers, public health professionals, researchers, medical students, residents, medical college assistant/additional professors, hospital leadership and similar. If you have any questions about whether this course is suitable for you please drop me an email. 

QI skills are applicable across specialities. #criticalcare #emergencymedicine #surgery #primarycare #familymedicine #obstetrics #gynecology #pediatrics #geriatrics #neonatology #maternalhealth #anaesthesia #palliativecare #internalmedicine #cardiology #neurology #psychiatry #oncology #dermatology #radiology #orthopedics #publichealth and more

Payment and logistics details are at the end of this form. 

Please allow upto two weeks for us to process your application. Thank you for your patience!

For any questions please email us on incluvelabs@gmail.com 

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Email *
Full Name (First Name, Last Name) *
Contact Number  *
Country *
Location - City/Town *
Qualification & Speciality (or Current Course of Study) *
Job Title  *
Organisation / Medical College / Hospital *
Have you attended any quality improvement training or workshop? *
Have you done any quality improvement project/program before? If yes, please explain *
Please explain which area of care you would like to improve.
 *
What motivates you to join the course?  *
Share any movie, song, poem, book, painting or any creator/artist/singer/writer that inspires you.  *
What art do you make - even if just for yourself? Or is there something you wish to learn or do? Or something you did earlier in life? Do you write, cook, dance, sing, photography, trekking... *
How did you come to know about this program?  *
Anything else you would like to add or share that is not covered above (optional)
Course Fee per Participant - Select your category. 
We will email you the payment instructions accordingly.
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Logistics 

TENTATIVE Schedule 
New course commencing on - 1st March 2026
Session Dates (Sundays)
Once per week - 2 hours per session. Total 8 live webinars.  
Time: 12:00 pm EAT | 11 am CET |2:30 pm IST |

Where : Online through Zoom (LIVE)

Bonus: Participants will receive personalised one-one coaching calls. These additional sessions will support your quality improvement project or area of work. 

Last Date for Registration : 25th February 2026

Note: If you are a group of 10 or more signing up together or if you are an institution wishing to do this on-line or in-person for your staff or students please contact us directly incluvelabs@gmail.com. We would be happy to customise the content and schedule to your context and needs. 

 Course Content Outline 

1. The issue of quality of care

2. Setting improvement aims, working in teams

3. Experimentation as a way to improve care 

4. Understanding systems and processes

5. Data for improvement

6. Coaching, culture & systems support for improvement

7. Ethical imperative for healthcare quality

8. Spread, scale and sustainability 

Course Lead: Sonali Vaid MD MPH
Dr. Sonali Vaid is a physician and public-health specialist dedicated to strengthening health systems and improving healthcare quality and safety. She is the Founder & Director of Incluve Labs, focused on making healthcare “safer, better and kinder". She has worked across Asia and Africa with national health systems, hospital networks, and global organisations including WHO, URC, UNICEF, MSF. 

Her expertise includes quality improvement science, complexity science, patient safety, infection prevention and control, surgical care, and maternal-newborn-child health and more. 

Dr. Vaid serves as a Technical Advisor to WHO and has authored several WHO guidance documents and training programs on healthcare improvement. She is known for her coaching, mentoring teams, facilitating global technical collaboration, and building learning networks. 

Dr. Vaid holds a Master’s in Public Health from the Harvard T.H. Chan School of Public Health and was selected as a New Voices Fellow by the Aspen Global Innovators for her contributions to improving care low and middle income countries. She considers art & creativity - in its broadest sense - as an essential ingredient for our personal and professional fulfilment. 
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