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Formulir Survei Kepuasan Masyarakat Online
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Jenis Kelamin
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Usia Responden
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Pendidikan Terakhir Responden
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Pekerjaan Utama Responden
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Jenis layanan yang diterima
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II. PENDAPAT RESPONDEN TENTANG PELAYANAN
Bagaimana pendapat Saudara
tentang kesesuaian persyaratan pelayanan dengan jenis
pelayanannya.
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Bagaimana pemahaman Saudara tentang kemudahan prosedur pelayanandi unit ini.
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Bagaimana pendapat Saudara
tentang kecepatan waktu dalam memberikan pelayanan.
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Bagaimana pendapat Saudara tentang kesesuaian produk pelayanan antara yang tercantum dalam standar pelayanan dengan hasil yang
diberikan.
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Bagaimana pendapat Saudara
tentang kompetensi/ kemampuan petugas dalam
pelayanan.
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Bagaimana pendapat saudara perilaku petugas dalam pelayanan terkait kesopanan dan keramahan
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Bagaimana pendapat Saudara
tentang kualitas sarana dan prasarana
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Bagaimana pendapat
Saudara tentang
penanganan pengaduan pengguna layanan