UNES - ICT- Customer Feedback Form
Our IT feedback form provides valuable information about the quality of our tech support team. Therefore, fill in confidence that your feedback will be treated in maximum confidentiality and that the survey will enable us deliver the best to your service. VoIP 3914
About how long did you have to wait before your issue was resolved? *
Please tell us how well you agree with the following statements : *
Strongly Agree
Strongly Disagree
The Technical Support Representative listened carefully
The Technical Support Representative was knowledgeable.
The Technical Support Representative was patient.
The Technical Support Representative was friendly.
That the ICT is a business Enabler and facilitor to my work
That I dont need IT to do my work
That ICT support the overall UNES objectives
How did you contact technical support? *
Overall, how would you rate the process for getting your problem resolved?
Very Good
Very Poor
Clear selection
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