Etowah Carnegie Library Patron Satisfaction Survey 2023

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Etowah Carnegie Library is working on our Long-Range Plan and we want to hear from you! Your feedback helps us understand what we are doing well, what we need to improve, and how to best serve our community. Survey responses are anonymous, and although we appreciate a complete survey, all questions are optional.

Please list the libraries in East Tennessee where you have a library card.

What is your age?

3. Do you consider Etowah Carnegie Library to be an important part of the community?

4. Overall, how satisfied are you with the services provided by Etowah Carnegie Library?

5. How often do you utilize library services?

6. Please indicate which, if any, library services you have used in the past 12 months. Mark all that apply.

Physical Collection (Books, Magazines, DVDs, etc.)

Reference Questions/Reader's Advisory

Inter-Library Loans

Fax, Scan, or Copy Services

Public Computers/WiFi Access

Study/Reading Areas

Libby/Tennessee R.E.A.D.S.

Tennessee Electronic Library

Boating Exam Proctoring

Children's STEM Kits/Puzzle Exchange

Library Programs (Summer Reading, storytime, etc.)

Blessing Shelf

Are there library services listed on this survey that you were not previously aware of?

Yes

Clear selection

What are the best ways for the library to advertise its programs and resources? Check all that apply.

Library Website

Community Bulletin Boards

Local News Outlets (Daily Post Athenian, WYXI)

Facebook/Social Media

Schools

Other:

What types of programs, ongoing activities, or services do you think our library should provide?

Please give any additional comments or suggestions.

Submit

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