Forever 21 Customer Feedback
Hello everyone, This market research study is only for educational purpose and will not
be used commercially. This is a part of our Internal Assessment Pattern
for Marketing for 21st Century course. We will ensure that no data will
be shared, distributed in electronic form or any other devices and will
maintain strict privacy for the respondent. This survey will take only 2-3 Minutes to complete, and your answers will remain confidential. Request you to share your honest opinions. Thankyou.
Email *
1.What is your age group? *
2.What is your gender? *
3.Where do you currently buy clothes from? *
Required
4.When choosing a fashion brand, what matters most to you?   *
Required
5.How important is fabric sustainability (organic cotton, recycled materials) when choosing a fashion brand? *
Not important at all
Extremely important
6.What one word do u associate with Forever 21? *
7.How satisfied were you with Forever 21's products?   *
very dissatisfied
very satisfied
8.What was the main reason you stopped shopping there? *
Required
9.Do you think Forever 21’s advertising was appealing?   *
10. If “No” or “Somewhat”, what was missing? *
11. If Forever 21 relaunched, what changes would make you shop there again? *
Required
12.How would you describe Forever 21’s clothing quality compared to other brands you shop from?   *
13a. Did you find Forever 21’s fashion styles to be trendy, timeless, or outdated?    *
13b. Why? (for the above question) *
14. Did Forever 21’s pricing meet, exceed, or fall below your expectations for value?   *
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