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RETURN TO SUPPLIER (RTS) FORM
https://jjautoparts.zohodesk.com/portal/en/kb/articles/return-to-suppliers-form-process-for-jj-sales-staff
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SALESPERSON (Who is doing RTS ) write your name
Your answer
PO NUMBER - this is JJ one from work order/credit is from pinnacle , type it in
Your answer
CREDIT NUMBER- this is JJ Credit Number( if not invoiced write n/a)
Your answer
JJ INVOICE NUMBER OF THE ITEM SOLD - from pinnacle , type it in (If not invoice write not invoiced and if possible write suppliers invoice number )
Your answer
SUPPLIER'S NAME - type it in
Your answer
BRIEF DESCRIPTION OF PART - type it in
(ie Commodore 2010 Bonnet)
Your answer
CREDIT TYPE / PARTIAL / FULL - pick 1 option
FULL - NO FREIGHT
FULL WITH FREIGHT - SUPPLIER CHARGED US FREIGHT ON INVOICE AND THIS WILL BE CREDITED ALSO WHEN PART IS RETURNED
PARTIAL - WRITE HOW MUCH CREDIT WE ARE GETTING OFF SUPPLIER
Clear selection
HOW MUCH IS "SUPPLIER" CREDITING TO JJ (INC GST) - type it in
Your answer
CONTACTED SUPPLIER? WHO DID YOU SPEAK TO? - type it in
Your answer
SUPPLIER'S RMA (For ACM/Frank's only) -type in
Your answer
WHERE ARE THE PARTS NOW? pick 1 option
Choose
@ Suppliers
@ Customer
@ JJ
THROWN OUT -Supplier said they didnt want back
HOW ARE GOODS TO BE RETURNED? - pick 1 option
SUPPLIER TO PICK UP FROM JJ
COURIER JJ AUTOPARTS PAYS/ARRANGES TO RETURN TO SUPPLIER
COURIER FROM JJ SUPPLIER TO PAY
SUPPLIER TO PICK UP DIRECT FROM JJ CUSTOMERS
N/A - Supplier has said dont want back -item thrown out .
Clear selection
IF SUPPLIER PAYS FOR RETURN AND JJ ARRANGING THEN WHICH CARRIER TO USE? - type in answer
Your answer
WHY ARE PARTS BEING RETURNED? - pick 1 option
Choose
Cancelled Order
Damage
Faulty
Wrong Part Supplied
Core/exhange Item
NOTES (Add details if required ) - type in
Your answer
Submit
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