Facilitation
Read the following article to answer these questions: http://bit.ly/basicgroups. Each answer will give you a letter. Unscramble them and submit the correct answer at the end to move on.
Match the following example with the appropriate facilitation skill: Leader: "Let’s begin. Before we start, I’d like you to pull in so that we are not all spread out. Also, I’d like you to put away any food or drinks for now. … O.K. let’s start by having different folks introduce themselves and explain what brought them to this workshop."
Restating a comment, conveying that you understand the content, the feeling behind it, or both is:
Match the following example with the appropriate facilitation skill: Alicia: "I’m not sure how I’ll do here. I’m a little uncomfortable with this topic, but I want to make some headway on this issue." Leader: "Alicia, it sounds like you see some potential with this project but are a little uncomfortable moving forward."
Match the following example with the appropriate facilitation skill: Leader: "My own communication style is fairly assertive, and I have received feedback from time to time that I should learn to listen a little more and speak a little less. My tendency in group project work is to take control and drive the direction of the group. The advantage this provides to the group as that we can move forward. The downside is that I have at times unintentionally limited the participation and ownership of my fellow group members. Can you identify your communication styles, their strengths/limitations?"
Match the following example with the appropriate facilitation skill: Stan: "I don’t think we should accept the proposal. It has too many hidden agendas." Leader: "Stan, can you tell us a little more about what you mean by that?"
Listening to the content, voice, and body language of the person speaking is:
Match the following example with the appropriate facilitation skill: Leader: "Renee, I think your situation sounds similar to what Tom said earlier about wanting verbal feedback from his group members. Tom, would you agree?"
Match the following example with the appropriate facilitation skill: Martin: "Looking for work is tough on me. I hate going into places and feeling like I have to beg for anything they give me." Randy: "Yeah, that’s how I feel about it. Some days I’d rather stay home. I dread the thought of having to face those pompous receptionists." Leader: "You both seem to be saying that one of the hardest things in looking for work is having to deal with the feeling of being one down."
Facilitation Master
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