How many inquiries did you make in the following communication channels to dental insurers last week? Please rank from the channel you sent the most inquiries through to the channel you sent the least inquiries through. *
1 Most inquiries
2
3
4
5
6
7 Least inquires
Online tools/websites
Emails
Calls with IVRs
Calls with representatives
Fax
Mail
Other
1 Most inquiries
2
3
4
5
6
7 Least inquires
Online tools/websites
Emails
Calls with IVRs
Calls with representatives
Fax
Mail
Other
How much time did you spend in each of the following communication channels with dental insurers last week? Please rank from the channel with your highest use to the channel with your lowest use. *