Wheelchair Accessibility of Restaurants in Australia
Thank you for taking the time to fill out my survey. All responses are anonymous. If questions do not apply to you or you are not sure how to answer, feel free to skip.
This survey will provide me with valuable insight in how wheelchair users find locating wheelchair accessible restaurants in Melbourne. Responses from individuals located in other parts of Australia are also welcomed. The information gathered will only be used as part of market research for the development of a new app that finds the nearest wheelchair accessible restaurant for users.
If phone surveys are preferred or you have any questions, please email me at
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Where are you located?
Do you use a wheelchair?
If you are not a wheelchair user, please check the applicable:
My job involves working with a wheelchair user
I am a close family or friend of a wheelchair user
How do you find wheelchair accessible restaurants? (Check all that applies)
Call restaurants and ask if they are wheelchair accessible
Email restaurants and ask if they are wheelchair accessible
Search for wheelchair accessible restaurants online
I do not go to restaurants
When restaurants say they are wheelchair accessible, is it often the truth?
What features do you think a fully wheelchair accessible restaurant should have for customers? (Check all that apply)
Sufficient movement space
Indoor eating area
Wheelchair accessible toilets
Staff that understand the needs of wheelchair users
Staff that are always available
When eating out as (or with) a wheelchair user, what difficulties do you encounter when finding a restaurant? (Check all that apply)
There are no difficulties
The lack of wheelchair accessible restaurants
The amount of research that goes into finding the right restaurant
The lack of information on restaurants' websites
Unreliable information from restaurants
How difficult is it to find a wheelchair accessible restaurant?
A little difficult
How likely are you to use an app that directs you to the nearest fully wheelchair accessible restaurant?
If any, what are some of your favourite wheelchair accessible restaurants?
If you wish to be contacted when the app is developed, please leave your email address below:
Anything you would like to add?
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