Customer Support Representative Job Application
HopeHavenEvents is looking for a home-based Customer Support Representative with previous experience in customer support or communications. We are looking for someone who is dedicated to helping others, a team player, highly collaborative, and has excellent writing skills. A patient, compassionate personality is a must!

Please don’t apply if you can’t work 30 hours per week, have the ability to work different hours including weekends, and if $8/hour starting wage is not acceptable to you for the 30 day probation period. After the 30 days and we have trained you and know of your competency level, then we will move your wages up accordingly. We highly prefer HopeHavenEvents followers who our familiar with our events and courses, especially our Energy Healing Conferences.

We have a mission-based, stable, profitable company, with the kind of employees who stay for years, and love their job. Our employees are:

1. happy working from home (in solitude)
2. highly productive / prolific
3. highly collaborative with a team (in phone conferences, video meetings, and occasional retreats and conferences)
4. smart, resourceful, good researchers, creative, self-starting
5. good written and verbal communicators

Thank you for applying!

Name *
Your answer
Email *
Your answer
Phone *
Your answer
City, State *
Your answer
What time zone do you live in? *
Your answer
Estimated Typing Speed *
Your answer
In 3 sentences or less, tell me what your references will say are your strengths and weaknesses as a team member? (Please don’t say “perfectionism” as a weakness, give real weaknesses, everyone has them.) *
Your answer
Please tell us what you know about Hope Haven Events in a paragraph or two? Have you been to any of our conferences or done any of our programs? *
Your answer
In three paragraphs or less, tell us why you’re interested in this position, and what your philosophy of customer support is? *
Your answer
How do you feel about working from home? *
Your answer
What is your education background? *
Your answer
Please give us references of 3 people (email addresses, NOT phone numbers) who can tell us about working with you in a professional environment? *
Your answer
In this job, you will have to use applications like Weebly, the Office Suite including google docs and spreadsheets. Please tell us your comfort level with learning software/technology, and give examples of tools you’ve learned in the past 2 years? *
Your answer
When are you available to start? *
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Please submit a cover letter and resumé to Kathy@hopehavenevents.com AFTER you have completed this application. PLEASE PUT IN SUBJECT OF EMAIL: YOUR NAME, RESUME to help us sort incoming email load. *
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