Ridgewood Swim Club End of Season Survey 2020
Please share your insight on the following key areas of pool operations as we start planning for 2021!
Email Address *
COVID - while the pool had to significantly change its mode of operation for the COVID restrictions, please let us know how you rate the quality of how the situation was handled by the board and staff overall. *
Poor
Excellent
COVID COMMUNICATIONS- how would you rate the communications about updated rules and guidelines, safety measures, cleaning procedures, etc... *
Poor
Excellent
COVID MANAGEMENT - how would you rate the cleanliness of the pool, staff adhering (and encouraging members) to adhere to the covid guidelines, etc... *
Poor
Excellent
COVID RESERVATION PROCESS - how would you rate the clarity of the instructions/weekly emails, the management of signup process, etc... *
Poor
Excellent
Swim Lessons - did your membership take advantage of the swim lesson offerings and if so, could you share your feedback? *
Swim Lessons & Classes - for the 2021 season would you be interested in any or all of the following? Please select all that apply: *
Required
How would you rate the quality of Facility Maintenance? Please consider all of the following - chairs, bathrooms, picnic tables, and the facility overall *
Poor
Excellent
How would you rate the effectiveness of the Guard Staff? *
Poor
Excellent
How would you rate the Pool Party Rental Process
Poor
Excellent
Clear selection
Snack Shack food offerings? What did you like and/or what else would you like to see offered?
Snack Shack Punch Cards -did you utilize this new offering and would you like to see it continue? Would you be interested in pre-paying for the cards via PayPal/Venmo or other online service? Please check all that apply *
Required
How would you rate the effectiveness of general pool communications (website, remind.com, emails, etc... *
Poor
Excellent
Ridgewood Information - did you utilize any or all of the following methods of communication for RWSC? Please check all that apply: *
Required
For future pool seasons would you be interested in scheduled volunteer time at the pool? The goal would to become more involved in the daily management of the pool and provide for cost-saving measures overall. *
Required
Feedback - please use this section to provide any constructive feedback, suggestions, etc...that will help ensure a smoothly run 2021 pool season. Please use this space to comment specifically on any of the questions above or any topic that you would like to share ideas on that are not mentioned above - thanks!
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