Darin Thompson's CPD Podcast - Episode #3 - Emotion in Online Dispute Resolution = 0.75 Hours of CPD
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What impacts can emotion have in a dispute or conflict situation? *
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To date, what has most of the research & literature looking at emotion in online dispute resolution focused on?
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How has a lot of the research so far approached the topic of emotion in online dispute resolution?
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What has some research suggest in relation to the shortcomings of ODR when it comes to emotion?
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Even if ODR can't convey emotion, it may be effective to help disputants...
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What does the field of human computer interaction teach us?
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Humans interact socially with computers...
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How might "affective computing" help us design ODR systems?
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Darin Thompson thinks we are only at the early stages in understanding the relationship between ODR and emotion.
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In the future, ODR systems will probably...
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