Tuesday June 18

9:00 am - University of Alberta Library LSP (Library Services Platform) Progress Update

Weiwei Shi and Ivan Chan (University of Alberta)

As UAL progresses with the LSP Migration project, this presentation aims to provide the most up-to-date information on our efforts.

10:00 am - Strategies for Developing and Maintaining a Responsive FAQ Knowledge Base

Kara Blizzard (University of Alberta)

In 2022, the University of Alberta Library’s Virtual Reference Working Group recommended using LibAnswers software to create “a publicly available, searchable FAQ database based on real-world questions to enhance our service offerings to users.” I will describe our process for developing an initial set of FAQs, how we keep them current, and strategies we use to ensure the FAQs are responsive to library users’ needs.

11:00 am - Lightning Talk: Virtual Workshop Remodel: Refreshing UAL's Virtual Workshop for Searching to Support Systematic and Scoping Reviews

Danielle Deschamps (University of Alberta) 

This lightning talk will share about the newly refreshed asynchronous, virtual workshop, Searching to Support Systematic, Scoping, and Other Types of Reviews, created with the University of Alberta Sperber Health Sciences Librarians and as part of the 2023-2024 Academic Library Residency project. From strategies and processes to lessons learned, this brief talk will share the highlights from the process of developing this virtual workshop.

Wednesday June 19

1:00 pm

Don’t LSP Your Pants!

Bonita Bjornson (The King’s University), Tara Somerfeld (Covenant Health), Samantha Nugent (NorQuest College)

Join three members of the Access Services Committee for a panel discussion about the LSP migration. Learn about the work that has been done in the world of access services and what the committee has planned for the future, and gain valuable insight on what transitioning to a new LSP is really like from a Covenant staff member who has made it through to the other side.

2:00 pm 

What You Need to Know About Emotional Labour

Norene Erickson (MacEwan University) 

In this presentation, we will discuss key concepts surrounding emotional labour. Attendees will be introduced to a free online workshop designed for all library staff who work in public-facing roles or for those who are interested in learning more about emotional labour.

3:00 pm Lightning Talk: Caption this: Integrating Graphic Novels to aid in Leisure Reading Initiatives in the Academic Library

Shania Sola (Burman University) 

This presentation contemplates extant literature and personal experiences at the Burman University campus library, arguing for the benefits that stem from the inclusion of leisure reading materials in the collection. It focuses on perceived changes following the decision to add this literature to the curriculum collection.