Quiz Intro to UX - Methods of UX Research
These questions are provided by the free online course 'Intro to User Experience':
1. Which of the following is not a basic UX Research method?
2. Methods that can be employed with large numbers of users and statistical analysis include (check all that apply):
3. In each UX Research and Design project, you will typically choose only one UX Research approach: Ask, Observe, or Inspect.
4. Which of the following is not part of a standard user test?
5. It makes the most sense to use a closed-ended task when:
You want to see how people would use a system “naturally,” with no guidance.
You need to be able to clearly determine whether users succeeded in their tasks.
You can’t think of any tasks that users would do.
You are not concerned that users will bring different motivations and interpretations to bear when performing tasks.
6. Imagine you were designing a user test for the site depicted above. What would the problem be with the following task instructions: “Click on ‘Prospective Students’ to learn about the programs offered by the School of Information. Determine what graduate programs the School of Information offers.”
There is no possibility of success because the School of Information does not offer any graduate programs.
These are bad instructions because it’s actually easier to find the information under the “Programs” link.
It would be more valuable to learn users’ reactions to the “News” section, since the information there is more dynamic and volatile.
The wording of the instructions “leads the witness” because it uses terminology directly from the website and tells the user how to perform the task.
7. A disadvantage of using the Think-Aloud method is:
You might get an unrealistic impression of how long it takes users to complete tasks, since thinking aloud will affect task completion times.
You won’t be able to find out what people are thinking about when using the product.
It’s a waste of time because you’ll never be able to pay attention to everything that people say when using Think-Aloud.
Thinking aloud can be awkward for users, and there is no way to make it more comfortable, so it’s best not to use it.
8. The part of a user test where you can ask users more about the problems they had during the test, and also learn their subjective impressions, is called the:
9. It’s always important in a usability test to remind users that their participation is voluntary and that they can quit at any time.
10. Compared to a more formal usability test, which of the following is not relaxed in a micro-usability test?
Concerns about task wording
Use of recording technology
Number of people involved in administering the test
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