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JDFCCU Feedback Survey
Please take 5 minutes to conduct our mini survey base on your last visit to the JDF Credit Union. We appreciate and value your feedback.
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Which of the following transactions you last did?
Perform a general query or Requested a Print Out
Requested an interview
Made a withdrawal
Made a logdment
Applied for a loan or Quick Cash Topup
Paid a bill
Signup for a new Savings Product
Open an Account
Applied for a debit card
Requested a cheque
Signed up for e-Banking
Request a reset of password for e-Banking
Other:
How long did it take for your transaction to be completed?
5-10 minutes
15-20 minutes
21-30 minutes
Over 30 minutes
Clear selection
On a scale of 1-10, how would you rate the service offered when doing your last transaction?
Unsatisfactory
1
2
3
4
5
6
7
8
9
10
Excellent
Clear selection
On a scale of 1-10, how would you rate the courtesy of the Staff that attended to you?
Not Courteous
1
2
3
4
5
6
7
8
9
10
Very Courteous
Clear selection
On a scale of 1-10, how would you rate the knowledge of the Staff that attended to you?
Not Knowledgeable
1
2
3
4
5
6
7
8
9
10
Knowledgeable
Clear selection
How could we have improve your experience today?
Your answer
Is there anything or any area you think that should have been mentioned which was not? (If so please state).
Your answer
Submit
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