Virtual Helpdesk Survey
If you are interested in learning about or sharing your experience with virtual helpdesks, please complete the short survey below.
Sign in to Google to save your progress. Learn more
Virtual before COVID
Excluding email, did you use a virtual helpdesk application before COVID?
Virtual during COVID
Excluding email, do you use a virtual helpdesk application or process now?
Current helpdesk format(s)
What format(s) do you currently use for your EMG hotline/helpline to engage with the public and answer their gardening questions? Please select all that apply.
Challenges & Constraints
Please share some of the challenges, constraints, or concerns you face(d) in moving your program's helpline to a virtual platform?
Current Virtual Use
If you're using or have considered using a virtual application for your program's helpdesk, please share the specific name(s) of the application, software, or platform. Or - if you've pieced together a process or system that works as a virtual helpdesk for you, please share those details here.
Clear form
Never submit passwords through Google Forms.
This form was created inside of North Carolina State University. Report Abuse