March 2019 Customer Success Executive Roundtable at Autodesk
Title: Are you on top of the fast changing Customer Experience (CX) / Customer Success (CS) Landscape?

The CX/CS landscape is changing fast and new concepts and trends are emerging frequently. Join the Customer Success Leadership Network for a conversation about how fast growth organizations manage customer outcomes, organize customer marketing and join the conversation about whether or not good or bad employee experience (EX) impacts customers? We are bringing together two strong leadership voices from two of the fastest growing companies in Silicon Valley to discuss this and other relevant CS/CX topics.

Irene Lefton, CS Evangelist and Author will moderate the conversation between Giri Iyer, SVP of Support and Services at Rubrik, who will share the CS challenges you are going to face in a fast growth mode and Sheri Kahn, SVP of Product, Solutions and Customer Marketing at Medallia, who will share why CX leaders need to ensure EX is set up to make a positive impact on customers. Come and learn about the quickly change landscape and how CX and CS both play an important role in fueling company growth.


- Giri Iyer, SVP of Global Customer Support and Success at Rubrik

- Sheri Kahn, SVP of Product & Solutions Marketing at Medallia

Moderated by Irene Lefton, CS Executive and Author.

Join the industry's leading Customer Success thought leadership platform - The Customer Success Association (

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Location: Autodesk, Curie Room, One Market Street, 2nd Floor, San Francisco, CA
Thursday March 21st from 6:00pm - 8:00pm
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