'Help Our Helpline' Survey
Your Sanctuary are looking to make our helpline more accessible for disabled people, and we need your help. Your Sanctuary are a charity, working to support anyone who’s experienced domestic abuse. Please help us by answering these short questions about your experiences of seeking advice and support from helplines.

We're looking for insights from any disabled people, regardless of whether they have experienced domestic abuse.

To find out more about Your Sanctuary please visit www.yoursanctuary.org.uk
Would you start by telling us your age range?
Have you ever contacted a helpline or advice service?
If you've contacted a helpline or advice service, how did you do it?
What was the reason for getting in touch in that way?
Your answer
How would you rate the quality of the response you had?
Poor - I didn't get the help I needed
Great - I got the help I needed
If you could use any means to contact a helpline or advice service, what would it be?
Your answer
Is there anything that might have helped you to contact a helpline or advice service sooner?
Your answer
Could you rank the following technology for: Ease of use
Easy
Difficult
Home phone
Mobile phone
Text
Email
Webchat
Other
Could you rank the following technology for: Confidentiality and safety
Easy
Difficult
Home phone
Mobile phone
Text
Email
Webchat
Other
If you were in a stressful situation, what would be your preferred way to get speedy and safe support and advice - please briefly explain why?
Your answer
Would you say that you have experienced domestic abuse or coercive control from a partner, family member or carer?
If you are still experiencing abuse, support is available through the following national helplines:
Womens Aid - 0808 2000 247 (24 hr Freephone)
Men’s Advice Line - 0808 801 0327 (Freephone Mon-Fri 9am-5pm)
If you are a disabled person who has experienced domestic abuse or coercive control from a partner, family member or carer in the past, we'd appreciate the chance to talk to you. Please contact us if you're happy to talk in confidence to one of our team. If you’re willing to talk to us, please email Jo (joannay@yoursanctuary.org.uk) to arrange a time.
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This form was created inside of CAST. Report Abuse