Thank you for being part of an online research survey on "OPINION MINING OF OVER THE TOP SERVICES (OTT) ON TELECOMMUNICATION OPERATORS IN NIGERIA"!

The following 23 questions are to help us understand the reasons for preference for Over-The-Top Services (that is, WhatsApp, Skype, Viber, Wechat, Facebook Messenger etc) as against the traditional telecom operator services among smart phone users in Nigeria.

The study is being carried out at the Nigerian Defence Academy (NDA), Kaduna  for academic propose