2021 Housekeeping Quiz

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Take this quiz after watching part 1 and 2 of the Carolina Designs Housekeeping videos.

What is your first and last name? *

What is the new protocol for comforters during Covid-19 IF the comforter was used? *

1 point

Mist the comforter, front and back, with the sanitizer/cleaner. Allow to air dry and then place on the beds

Leave them on the beds

Fold and place at the foot of the bed

Leave them in the laundry room

Who will place bottle of sanitizer and handout on kitchen counter for guest? *

1 point

Housekeeper

Inspector

Maintenance vendor

Which of the following beds DO NOT receive DOUBLE towel packs? *

1 point

King beds

Queen beds

Double beds

Twin beds

Which of the following beds DO NOT receive SINGLE towel packs?

1 point

Twin beds

Trundle beds

Rollaway beds

Sleep sofas

Clear selection

Where do we place the check in packet for the arriving guest? *

1 point

In the foyer/entry

In the living room

On kitchen counter with welcome package

In the trash

What do we mist with sanitizer during our first initial walkthrough? *

1 point

The bathrooms

The comforters if found on beds

All high touch-points in the property

All of the above

What do we do with clean leftover packages of linens?

1 point

Bring back to the office

Leave as extras for the guest

Throw them in the trash

Take them home

Clear selection

What is the proper setting for thermostats in the summer months?

1 point

65 cool auto

75 cool auto

85 cool auto

It does not matter, leave them as is

Clear selection

What part of the toilet does NOT need to be cleaned?

1 point

The underside of the toilet seat

The toilet base and toilet seat hinges

Under the toilet rim

No parts of the toilet

Clear selection

What part of the floor does NOT need to be swept/mopped or vacuumed?

1 point

No parts of the floor

Under beds and furniture

The corners and edges

Any floor if it does not look dirty

Clear selection

What do I do if I encounter a trashed house or a house that has been smoked in?

1 point

Call the office immediately

Try to tackle it on my own

Tell the incoming guest the house was trashed

Ask the inspector to take out the trash for you

Clear selection

What do I do if I do not receive a text message confirmation when I use my keyless clean start and complete codes?

1 point

Call the office

Ignore it

Use another door

Go to my next house

Clear selection

What do I do if I have to bring in a soiled comforter, blanket, rug, or mattress pad?

1 point

Mark the item with the property number

Place in designated dirty laundry bin

Note the item brought in on your paperwork

All of the above

Clear selection

When should we NOT roll the trash cans to the street?

1 point

When they are half full

If it is a Saturday changeover

If there is no check-in that day

Always, unless your paperwork states otherwise

Clear selection

What lost & found items should be turned in to the office?

1 point

Jewelry and electronics

Clothing, including socks and underwear

Medications

All of the above

Clear selection

When do I need to check the outside for cleanliness?

1 point

When an owner is coming

After a storm

When my notes state to do so

Always

Clear selection

Submit

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