I would like to offer you the opportunity to complete a detailed survey assessing your use of various public transportation options to meet your accessible transportation needs. I am particularly interested in hearing about: scheduling, wait times, customer service, safety, and the overall experience offered to you. I would also love to hear from you about areas of improvement that you think can be beneficial to city and state representatives. The survey, accessed via the internet will offer written sections where you can detail your experiences. Your comments and answers will remain anonymous. Quotes or phrases from these responses will not be attributed to any individuals in the report. You are free to skip questions or commence the survey at any time. Do you have any questions about the goals of this research project before you begin? If you have any questions or concerns please contact me at firstname.lastname@example.org.