Thank you for agreeing to provide feedback!  Please take 5 minutes to complete the questions below and you will see a $10 off $20 coupon on the next page confirming the of the submission of the survey (coupon can not be used in combination with other checkout discount code).  Please start by sharing your email address:
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Email *
Please provide your name
Are you currently shopping for? *
How many people are you shopping for today? *
What's your annual household income?
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How did you first find out about *
Have you seen advertisement for OTHER brands of KN95 masks in the following places? *
What's your overall perception of our website? *
Very Poor
Looks great!
What's your perception of our products in general after looking through descriptions and pictures for the products? *
Poor Quality
Excellent Quality
When you are shopping for PPE products in general, how important are the following? *
1 Not important at all
3 Somewhat important
5 Most important
Product image
Product description
Testimonials by higher profile customers
Product review by general customers
Ease of Customer Service
Price / Cost / Promotion
Overall perception of the site
Have you already tried KN95 masks?
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If yes, how would you describe your experience?
What's your perception of our KN95 masks based on information from our site? (please check all applicable) *
Any question or comment specifically about our KN95 masks
Please rate your level of interest in the following products *
No Interest
Slight interest
Somewhat interested
Strongly interested
KN95 masks
3-ply blue masks
Face Shields
UV Lights
Hand sanitizer
Did you add any item to the cart in your recent visit to SeattlePPE? *
If you haven't placed an order with us, what factors are preventing you from making the purchase?  (Negative = make you less likely to purchase, Positive=make you more likely to purchase) *
Make me less likely to purchase
Make me more likely to purchase
Our Pricing
Perceived Product Quality
Overall perception/trustworthiness of our business
Our shipping/delivery Speed
Our shipping/delivery cost (Free over $39, $6.95 below $39)
Selection - have what you are looking for
Preference for other retailers (Negative = prefer other retailers)
I want to get a discount first ;-)
Our product description
Our Product picture
Other onsite information/content
Our site loading speed (Less likely = too slow)
Our checkout process (Less likely = looks too complicated)
How long is your purchase decision period for PPE products? From when the potential of buying come to your mind to paying for the product. *
I prefer to place my order:
Any other information we can add to the site to help with your shopping decision?
Any suggestion for our site? Or any other concern/consideration? Thank you for sharing!
Overall, how often do you make purchases online (of any product)?
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(Optional) Would you spend 10 minutes on the phone with us to answer some follow up questions to help us improve?  If yes, please provide the following:  your phone number, two afternoon or evening time slots, and please specify the time zone.  We won't be reaching out to everyone.  However, if we do reach out, you will receive a 5 pack KN95 for free for completing the phone call, in addition to the $10 off $20 coupon for completing this survey.  Thank you in advance!
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