Much Wenlock & Cressage Medical Practice Patients Survey: 2019
When did you last make contact with the Practice? *
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Generally, how easy is it to get through to someone at the GP Practice on the phone? *
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How helpful do you find the Receptionists at your GP Practice? *
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How satisfied are you with the general practice appointment times that are available to you? *
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Last time you made an appointment at the Practice were you offered a choice of appointment? *
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How often do you see or speak to your preferred GP when you would like to? *
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If you were unable to speak/see your preferred GP were you satisfied with the appointment you were offered? *
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Are you aware of the availability of appointments during evening and weekends? *
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How do you generally book your appointments? *
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Overall how would you describe your experience of making an appointment? *
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At your last appointment time: How long after your appointment time did you wait to see or speak to a healthcare professional *
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Last time you had a general practice appointment, how good was the healthcare professional at giving you enough time? *
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Last time you had a general practice appointment, how good was the healthcare professional at listening to you? *
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Last time you had a general practice appointment, how good was the healthcare professional at treating you with care and concern? *
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During your last general practice appointment, were you involved as much as you wanted to be in decisions about your care and treatment? *
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During your last general practice appointment, did you have confidence and trust in the healthcare professional you saw or spoke to? *
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During your last general practice appointment, did you feel you were treated with dignity and respect? *
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During your last general practice appointment, did you feel that the healthcare professional recognised and/or understood any mental health needs that you might have had? *
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If a follow up appointment was needed were you .... *
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Thinking about the reason for your last general practice appointment, were your needs met? *
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Your Health:In the last 12 months, have you had enough support from local services or organisations to help you to manage your condition (or conditions)? *
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If you are a carer do you feel your health needs are met by the Practice? *
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Additional Services: Are you aware of the following services/groups associated with the Practice? (please select all that you are aware of) *
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Overall, how would you describe your experience of your GP practice? *
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