Windsor Public Schools Technology Help Desk Ticket for Students with District-Owned Devices
Please use this form to request or repair a Windsor Public Schools district-owned device.
Staff with technical needs should use the link to the Tech Help Desk ticketing system found in ClassLink
. The ClassLink form will prompt staff to answer questions about their device that are more appropriate to their role.
What device is having a problem?
Chromebook from school
iPad from school
Dell laptop from school
What is the Asset Tag# on the device?
The image shows a picture of a Windsor device with an Asset Tag. If there is not an Asset Tag on the device that needs repair, please write "no asset".
Describe the problem with the device. Please include as much detail as possible (re: keyboard, screen, power supply, internet connection, error messages, username or password not working, etc.)
If your child has a technical problem only in a specific class, what is the name of the teacher of that class?
Please list below the first and last name of the student logging into this device.
Please select your child's school
John F. Kennedy
Sage Park Middle
Please select your child's grade
What days of the week does this student attend school in-person? (Check all that apply).
None. My student is a full-time distance learning student.
Your first name (Who to contact)
Your last name (Who to contact)
Your email address. (The Tech Department will contact you via email. Please watch this email account for an email).
Your phone number. (Used only if we have a question about the device).
Additional Information or Comments
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This form was created inside of Windsor Public Schools.