Viva Institute's Request for Refund Form
100% Satisfaction Guaranteed.

We stand behind our courses and community, and we want to learn from your experience. If you are not satisfied with your investment in a Viva course, you can submit the following form to request a refund. Requests must be submitted via this form within 48 hours of the course start time (9 am EST Mondays), no exceptions.

Viva values your place in our community, and we want this to be the right fit for you.

After you’ve previewed all course content, if you believe that we haven’t lived up to our promise for this course, please submit your request using this form.

This firm 48-hour deadline exists because when you register for a class, we want you to get the most out of it, right from the start. If you’re not satisfied with what you’re seeing, we will happily refund 100% of your course fee.

Requests must be submitted via this form within 48 hours of the course start time (9 am EST Mondays), no exceptions. Course credits are unavailable, and course fees are non-transferable.

Email address *
1. Name *
Your answer
2. For which course would you like to be refunded? *
3. What concerns do you have about completing this course? *
Your answer
4. What did you find MOST beneficial in this course? Please choose your TOP 3. *
Required
5. What did you find LEAST beneficial in this course? Please choose your BOTTOM 3. *
Required
5. Was the amount of content *
6. What surprised you the most about this course? *
physical, emotional, spiritual, etc.
Your answer
7. What are the primary issues preventing you from taking this course? *
Your answer
8. Would you like to take this course in the future? Please explain. *
Your answer
9. How would you rate the instructor for this course? *
10. Is there anything else you'd like to add?
Your answer
11. Would you like to be considered for additional courses related to this course in the future? *
12. Email address *
Your answer
13. Confirm email address *
Your answer
A copy of your responses will be emailed to the address you provided.
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