Viva Institute's Request for Refund Form
100% Satisfaction Guaranteed.
We stand behind our courses and community, and we want to learn from your experience. If you are not satisfied with your investment in a Viva course, you can submit the following form to request a refund. Requests must be submitted via this form within 48 hours of the course start time (9 am EST Mondays), no exceptions.
Viva values your place in our community, and we want this to be the right fit for you.
After you’ve previewed all course content, if you believe that we haven’t lived up to our promise for this course, please submit your request using this form.
This firm 48-hour deadline exists because when you register for a class, we want you to get the most out of it, right from the start. If you’re not satisfied with what you’re seeing, we will happily refund 100% of your course fee.
Requests must be submitted via this form within 48 hours of the course start time (9 am EST Mondays), no exceptions. Course credits are unavailable, and course fees are non-transferable.