Ottawa Good Food Box Customer Engagement Survey 2019
Moving into 2020, The Ottawa Good Food Box is working to expand and improve upon its services. Whether you are a long-time OGFB customer or just a curious community member, your answers will provide us with the information we need to make your experience even better!
Section A: Customer Awareness and Satisfaction
1. How did you find out about this survey? *
2. Were you aware of Ottawa Good Food Box's services before you took this survey? *
3.How did you find out about the Ottawa Good Food Box?
Your answer
4. Do you purchase from the Ottawa Good Food Box?
Section B: Customer Satisfaction
5. How often do you purchase an Ottawa Good Food Box?
6. Which Ottawa Good Food Box pick-up location do you use most frequently?
Your answer
7. Which Ottawa Good Food Box do you purchase most frequently? (Circle one more more, if you purchase more than one box at a time.)
8. The Ottawa Good Food Box may be offering larger box options in the future. From the options below, which would you be most interested in purchasing?
9.Which vegetables do you most look forward to finding in your Ottawa Good Food Box? (Check all that apply.)
10. Which fruits do you most look forward to finding in your Ottawa Good Food Box?
11. If the Ottawa Good Food Box introduced an option to add an additional product to your box (for a small fee), what products would you be most interested in purchasing?
12. What motivates you the most to purchase from the Ottawa Good Food Box?
13. Do you agree that the Ottawa Good Food Box increases your and/or your family's intake of fruits and vegetables?
Strongly Disagree
Strongly Agree
14. Do you agree that the Ottawa Good Food Box's fruits and vegetables are more affordable than the fruits and vegetables at the grocery store?
Strongly Disagree
Strongly Agree
15. How satisfied are you with Ottawa Good Food Box's services overall?
Very Unsatisfied
Very Satisfied
16. Please rank your level of satisfaction with each element of Ottawa Good Food Box's services?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Produce Freshness
Produce Pricing
Produce Variety
Customer Service
Communications
Social Connection
17. Is there anything else that you think the Ottawa Good Food Box could offer or improve upon?
Your answer
Section C: Outreach and Communications
18. Would you like to learn more about Ottawa Good Food Box's services?
19. Why do you not want to learn more about Ottawa Good Food Box's services? (When you are finished writing your answer, you can scroll to the bottom and submit your answers.)
Your answer
20. How would you like to receive information and updates about Ottawa Good Food Box's services? (Check all that apply.)
21. What vegetables would you be most interested in finding in your Ottawa Good Food Box? Check all that apply. (Only answer if you have NOT responded to question 9 in Section A.)
22. What fruits would you be most interested in finding in your Ottawa Good Food Box? Check all that apply. (Only answer if you have NOT answered question 10 in section A).
23. If the Ottawa Good Food Box introduced an option to add another product to your box (for a small fee), which product would you would you be most interested in purchasing? Check all that apply. (Only answer if you have NOT answered question 11 in Section A).
24. Aside from hours of operation and pick-up locations, what other information and updates would you like to receive from the Ottawa Good Food Box?
25. Do you have any questions, comments, or concerns about how Ottawa Good Food Box can serve your needs?
Your answer
Thank you for taking the time to complete our survey! Your feedback is essential to our ongoing success.
Submit
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy