Client Satisfaction Survey
To gather feedback from existing clients
Client name
Your answer
Company
Your answer
What do you like most about working with Backyard Bookkeeper?
Your answer
On a scale of 1 to 5, how would you rate the quality of our work?
Poor
Excellent
On a scale of 1 to 5, how would you rate the consistency of our work?
Very sporadic
Very consistent
Who is your current assigned bookkeeper?
Your answer
How satisfied are you with your bookkeeper?
Not very satisfied
Extremely satisfied
On a scale of 1 to 5, how would you rate the communication between you and your bookkeeper?
Difficult
Clear and easy to communicate
If you are unsatisfied with any of the above ratings, please explain why, and what we can do to fix it.
Your answer
If there were one thing you wish we would change or do differently, what would it be?
Your answer
Do you have any other comments/suggestions?
Your answer
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