Satisfaction Survey-Holliston Youth and Family Services- 2018 Survey
Anonymous feedback needed! We are reaching out to all HYFS callers/users/referrers etc. to complete a very short quality assurance survey, in the interest of maintaining and improving clinical services provided by HYFS. There are no right or wrong answers. Thank you.
What best describes you?
Types of Services Received
Please Rate your satisfaction with the services you received from the program on a one(1) to five (5) scale, with five (5) being the highest rating. Circle your answers
Not at all Satisfied
Very Satisfied
At Intake I was given a clear description of the program including available services and program expectations.
Not at all satisfied
Very Satisfied
Staff asked me about my needs and treatment goals (or the needs of my child).
Not at all Satsified
Very Satisfied
Staff listen to what I have to say
Not at all satisfied
Very Satisfied
I am treated with respect.
Not at all Satisfied
Very Satisfied
I am given specific recommendations and suggestions when needed.
Not at all satisfied
Very satisfied
I am kept informed of my child's status and progress.
Not at all satisfied
Very Satisfied
Please comment how we can improve our programming, outreach, or other things about our program.
Your answer
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