What services do you use and find helpful? What can we do better? The Reference staff wants to hear from you!
How often do you use the Reference Desk?
At least once a week
Once or twice a month
Several times a year
How do you usually contact the Reference Desk?
Ask A Question through the Library website
Why do you usually contact the Reference Desk?
What types of support would you like to see Reference offer?
Readers advisory (book recommendations)
Job search or resume help
Do you receive the Library's weekly newsletter?
Have you ever attended a Library program?
What Library programs have been your favorites?
How do you usually learn about Library programs?
Advertisement at the Library
From a librarian
What days and times work best for you to attend a Library program? (note: evening is after 5 PM)
Are there any local organizations that you would like to see the Library partner with?
Why do you usually visit the Library?
Are there any Library resources that you have difficulty accessing?
How would you describe your interactions with Library staff?
Not very good
I don't talk to staff
How likely is it that you would recommend the Public Library of Brookline to someone?
Not at all likely
Can you please tell us why you would or wouldn’t recommend us?
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