Jonathan Bourne Public Library Survey 2021
Consider your use of the library during and prior to the pandemic, as well as your ideas for how the library could be a better service to you, your family, and community in the upcoming years. This survey should take about 6-8 minutes to complete.
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1. What is your home zip code? *
2. What is your age group? *
Required
3. How often do you use the library? *
4. What percentage of your needs are met when you visit the library? *
5. What is your number one reason to visit the library? *
6. What services do you use when you visit the library? Check all that apply. *
Required
7. I would use the library more often if these services were offered. Check all that apply. *
Required
8. How do you rate the collections for adults? (You may skip the question if you do not use this)
poor
outstanding
Clear selection
9. How do you rate the collection for children? (You may skip the question if you do not use this)
poor
outstanding
Clear selection
10. How do you rate the Young Adult collection? (You may skip the question if you do not use this)
poor
outstanding
Clear selection
11. How do you rate the programs for adults?
poor
outstanding
Clear selection
12. How do you rate the programs for children?
poor
outstanding
Clear selection
13. How do you rate the programs for young adults?
poor
outstanding
Clear selection
15. Would you support a plan for improvement to the library? *
16. How do you receive information and the latest news about the library? *
Required
17. How satisfied are you with what is available at the library or through CLAMS? *
18. Please rate the importance of these library services to you : (very important), (somewhat important) and (not important)
very important
somewhat important
not important
Books, DVDs, CDs, etc. for borrowing
Digital books, movies and music for downloading
Books, DVD, CDs, etc. in languages other than English
Programs and classes for adults
Programs and classes for young adults
Programs and classes for children
Computer and printer access
Internet access
Curbside pick up
Assistance with technology (library or personal devices)
Resources for job and career searches
Assistance with reference materials and research
Museum passes
Community meeting rooms
Quiet study areas
Partnership with area schools
Partnerships with community organizations
19. How would you rate the following areas?
Ideal
Satisfactory
Fair
Poor
The use of physical space available.
The ease of finding what you need.
The ease of checkout
Clear selection
20. If you do not use the library, what are your reasons?
21. What suggestions do you have to improve the JBPL?
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