All Students:

If you are having trouble logging in to your device, please contact the KCS Tech Services department at techservices@k12k.com or by calling (423) 378-8500.

If you are having issues with ClassLink, please contact Tech Services using the information above. If you are attempting to access ClassLink, please use this link: https://launchpad.classlink.com/Kingsport


Remote Choice Learning 2020 Students:

Teachers will be continuing to work on assignments and contacting families using the email provided during RCL2020 sign-up. Rosters were completed over the weekend. Students should begin to see specific courses assigned to them in Odysseyware. This is where students will be able to see their specific schedule.

Log into Odysseyware using the same username and password you used last year. If you are unable to do so, please contact Tech Services using the information provided above.


Face-to-Face Students (beginning the year remotely):

If you have questions or issues related to Canvas, please message your teacher directly through Canvas.

Additional support can be found by emailing canvashelp@k12k.com.



For all hardware repairs, such as a broken screen, damaged charger, missing keys, etc., please fill out the form below.

The technology services department will contact you to schedule a time for you to drop off the Chromebook and provide you with a loaner device.