This does not guarantee reactivation. We strictly enforce our Performance policies and it is your responsibility as a Sidekick to be aware of these and ensure you are following them.
(a) communicate with Sidekicker about a performance issue, or(b) understand our Performance policies.
A performance issue is defined as:
- A withdrawal- A no show (failure to show up to a scheduled shift without notifying Sidekicker)- A rating on the platform below 3 stars- Negative client feedback- A breach of our OHS, social media, bullying & harassment, code of conduct, or other performance policies
If relevant, you may also email any relevant documentation such as a letter or certificate from a doctor or counsellor to email@example.com with the subject "ACCOUNT APPEAL"