Client Success Coach (Full-Time, Remote – North America / Europe / South Africa Only)
Client Success Coach (Full-Time, Remote – North America / Europe / South Africa Only)

Hey there,

We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online coaching businesses that transform lives—starting with their own.

If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading.

About Us:
Richard Yu is an online business coach with:
Our company is faith-driven, fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting.

About The Role:
This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work 6–8 hours per day, and some days will require a little more effort of up to 9+ hours, with rotating Saturday coverage (1x/month for 4–5 hours).

You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable—we’re in the coaching business.

Responsibilities:
  • Run 1:1 onboarding + check-in coaching calls with clients (via Zoom)
  • Provide daily accountability, motivation, and mentorship to clients through messaging
  • Lead weekly group coaching calls and answer client questions live
  • Track client progress, input reports, and follow SOPs using tools like Slack, Google Sheets, and our CRM
  • Jump on renewal/upgrade calls with current clients (training provided)
  • Help improve the program by creating trainings, worksheets, or video content as needed
What We’re Looking For:
  • A coach or mentor at heart—you love helping people
  • Clear, professional communicator (spoken and written English)
  • Able to handle fast-paced environments, multiple clients, and changing priorities
  • Willing to grow with us long-term (3+ years)—this isn’t a side hustle
  • Open to feedback and constructive coaching (we’ll train you, but we expect growth)
  • Comfortable with tools like Loom, Calendly, Slack, GSuite, CRMs, etc—or willing to learn fast
This Role Isn’t For You If:
  • You have another full-time job or multiple freelance clients
  • You struggle with structure, deadlines, or fast execution
  • You dislike being challenged to improve daily
Compensation:
  • Base Salary: $3,000–$6,000 USD/month (depending on experience)
  • Commission opportunities: referrals, upgrades, renewals, collections
To Apply:

Step 1: Record a 3–5 minute video answering these questions (make sure it’s viewable):
  1. Who are you and what’s your background?
  2. Why should we hire you?
  3. Describe a sale you’ve made or helped someone make.
  4. What’s your experience with organic marketing (Reels, content, editing, etc.)?
  5. Secret code is H1DE
  6. Tell us how you handle high-pressure environments and direct feedback.
  7. What are your career goals over the next 1–2 years?
Step 2: Attach your resume/CV.Send both your video and resume to our team.

If you seem like a great fit, we’ll reach out for an interview.
We’re excited to meet the right person.

— Richard Yu
 Founder, Impact Clients
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Where in the world are you based out of? (City, State, Country)
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Phone Number
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Email
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Instagram Handle (Ex: @johnsmith) - type N/A if no Instagram
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URL Link to your Facebook Profile - type N/A if no FB
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How did you hear about this role?
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If you found us through a FB group, Job Site, or a Training Program/Community, Skool group, or an awesome person that referred you to us, please specify which/whom 🙌 *
I AGREE that if I am hired, I will be 100% committed to working exclusively for this team. This means no more side hustles or side businesses.
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MANDATORY: URL Link to your 3-min intro video. NOTE - if you do not submit your video your application will be disqualified.
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Please list out your last 3 months worth of total income, in USD in the below format:

Example: (Jan 2025 - $__K USD, Feb 2025 - $__K USD, March 2025 - $__K USD). 
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What is your expectation of monthly income (USD/mo), and why? Please provide a well thought out explanation, and include past work experience in your justification. 
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Please upload your Resume/CV here as ONE google document (make sure to link as VIEW ONLY for public access so we can review it).
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(Not required, but if you have done this please explain): List out 1-3 Instagram accounts/social media profiles of people you've helped (can include yourself). Explain the ultimate outcome of how you got those clients results in helping make more sales / grow their social media accounts. *
If hired, when is the soonest that you could start?
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What is the secret code? *
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