Cancellation and amendment policy:
We understand that sometimes circumstances may arise that
require changes to your scheduled training sessions.
Amendments: If you notify us outside of
5 working days from the original session date, there will be no charge
incurred. If amendments are requested within 5 working days, a 50% charge will
apply, and for changes made within 24 hours of the session, the charge will be
100%.
Cancellations: If you inform us outside of
10 working days from the scheduled session, no charges will be applied. For
cancellations within 10 working days, a 50% charge will be incurred, and if the
cancellation occurs within 5 working days, a 90% charge will apply. Finally,
for cancellations made within 24 hours of the session, the full 100% charge
will be applicable.
We aim to provide flexibility while also ensuring the
smooth delivery of our training services. If you have any questions or need
assistance, please don't hesitate to reach out to our team.