Improving BCHD's COVID-19 Provider Outreach efforts
With support from JHPIEGO, the Baltimore City Health Department (BCHD) launched a campaign through email during the peak of the COVID-19 pandemic this past March with the intent to share pertinent clinical information as well as local resources for Baltimore City providers.

For a refresher, please click the link below to view the most recent BCHD COVID-19 Provider Outreach email:
https://coronavirus.baltimorecity.gov/sites/default/files/BCHD%20Provider%20Outreach_COVID_Aug%2020_2020.pdf

These campaigns have been released periodically, and BCHD wants to know how useful they have been and ways to improve the outreach efforts.

If you are a provider currently working in Baltimore City, please fill out this brief survey. It should take approximately 5 minutes.
What is your profession? *
What practice setting do you work in? Please select all that apply and/or write in a response that was not included. *
Required
If you answered outpatient to the previous question, are you practicing in an academic or hospital system affiliated center/clinic (For example: University of Maryland, Johns Hopkins, VA, Medstar, etc)? *
If you are a member of a professional organization, please select all the professional organizations that you are a member of and/or write in one that is not included:
Are you aware that the Baltimore City Health Department is taking a lead on COVID-19 communication with local providers?
Clear selection
Have you ever read the Baltimore City Health Department COVID-19 Provider Updates emails?
Clear selection
What part of the updates do you find most helpful (if at all)?
Clear selection
What has been your experience of information dissemination about COVID-19 to date?
Clear selection
Do you want/need more information regarding COVID-19? Please explain.
Do you believe the Baltimore City Health Department has a role to play in disseminating key information to Baltimore City providers?
Clear selection
If you answered yes to the above question, please briefly explain what that role is.
What sources of information are you already using? Please select all that apply and/or write in a response that was not included.
What are some of the barriers to accessing information on COVID-19? Please explain.
What is the ideal frequency to receive the Baltimore City Health Department COVID-19 Provider Updates emails?
Clear selection
Which day of the week is ideal to receive the Baltimore City Health Department COVID-19 Provider Updates emails?
Clear selection
What is the ideal amount of information to receive in the Baltimore City Health Department COVID-19 Provider Updates emails?
Clear selection
How important is it that there is a focus on CLINICAL CARE in the Baltimore City Health Department COVID-19 updates?
Not at all important
Very important
Clear selection
Please explain your answer to the previous question.
How important is it that there is a focus on LOCAL RESOURCES in the Baltimore City Health Department COVID-19 updates?
Not at all important
Very important
Clear selection
Please explain your answer the previous question.
What is the best way of having information shared with you? Please select all that apply.
What local COVID-19 information would make it easier to do your job? Please select all that apply.
I have had moments of feeling particularly overwhelmed by the COVID-19 pandemic.
Strongly disagree
Strongly agree
Clear selection
If you agreed to the previous question, please explain the reasons for feeling overwhelmed by the COVID-19 pandemic by selecting all that apply and/or writing in a response that was not included.
Do you feel like you have had sufficient support to help manage the feeling of being overwhelmed due to the COVID-19 pandemic? Please explain.
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