IDS Office Experience Survey
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In what capacity did you receive services from the providers of Infectious Disease Specialists (IDS)? (click all that apply)
How would you rate your experience with our Providers and the amount of time they spent with you addressing your needs?
Poor
Excellent
How would you rate your experience with our reception staff and/or front office staff?
Poor
Excellent
How would you rate our office regarding promptness in handling your call or returning calls as needed?
Poor
Excellent
How would you rate your ability to schedule your appointment(s) for a time that was convenient for you?
Poor
Excellent
If you were a patient in our Infusion Center, how would you rate the care you received from our nursing staff? (if not, skip to the next question)
Poor
Excellent
We strive to provide a caring and compassionate atmosphere for our patients. How would you rate the care you received from our Nursing staff or Medical Assistant staff?
Poor
Excellent
Do you feel all of your questions were answered professionally and with compassion?
Poor
Excellent
If you have had the need to contact our billing office, how would you rate your experience?
Poor
Excellent
How would you rate your overall experience with our office, staff, and Providers?
Poor
Excellent
Would you recommend our office to others in need of our services?
Did anyone on our staff stand out to you as being exceptional?
Your answer
Is there anything we could have done to improve your experience with our clinic? Please feel free to leave any comments, questions, or concerns below. Thank you for allowing us to participate in your care!
Your answer
Would you like us to contact you regarding any concerns you may have? If so, someone from our office will reach out to you.
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