PAYMENTFull payment is due within 30 days of delivery. First-time customers are required to make a 50% down payment before the order is started.
PAYMENT METHODSWholesale payment can be done by check via mail or by credit card or Paypal through our online portal. Online payments incur a 5% processing fee.
OVERDUE ACCOUNTSShould terms be extended, accounts will be subject to an interest charge of 2% of the amount of the entire invoice beginning 30 days after the invoice is due and increasing by 2% every 15 days thereafter. Terms will be reverted to pre-payment if account is overdue more than twice in a fiscal year. Sterling & Pewter Fine Goods retains the right to terminate any delivery or suspend further deliveries in the event the buyer’s financial condition becomes unsatisfactory.
SHIPPING & HANDLINGOur standard contracted shipping carrier is UPS for wholesale orders. We use UPS Ground shipping, unless the buyer specifies/requests another mode of shipping such as the USPS or FedEx can be used on request (additional charges apply). The buyer is responsible for all shipping charges.
ESTIMATED PRODUCTION TIMESterling & Pewter Fine Goods will produce orders within 3 weeks of order confirmation. For large orders, during busy periods, or when the order will be delayed outside this period for some other reason, the buyer will be notified.