Customer Satisfaction Survey
Your feedback is important! Please rate us on the items below.
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Email *
Company *
Person completing the survey *
Our ability to meet your desired timeline(s) *
Our responsiveness. How well do we respond to your phone calls, emails, questions, or concerns? *
Overall quality of the documentation we send you. The clarity and ease of use of our Pre-audit planning questionnaire, audit plans, and audit reports. *
The Soleir audit(s) understanding of your business. How well did the auditor(s) understand your operations, processes and industry? *
Clarity of the audit result and next actions needed. Did the Soleir auditor(s) clearly explain any audit findings, observations, or opportunities for improvement? *
Value. Do you feel the audit was value added? *
Impartiality. Impartiality is critical to ensure confidence in accredited certification. Did all representatives of Soleir act in a manner that ensures Impartiality, Confidentiality, and avoids Conflicts of Interest? *
Would you recommend Soleir? *
Please add thoughts on where we can improve or anything you would like us to contact you about.
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