Exchange & Refund Management (ERM)
Dear Valued Customer,

Our aim is to put a smile on your face, we will ensure we work things out for you...
Click > Fill! > Submit! We make return process simple for you!
We will acknowledged your request and issue ERM number to you to ease our ERM communication.
Please allow 48 working hours for our ERM team to process your request.

Stay with us! To Continue Browsing. Click here: www.duckyhaus.com

Best wishes,
Shelby from DuckyHaus.com
+6012.493.2187

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Request For Exchange/ Refund *
Choose from the drop down menu below.
Reason of Exchange/ Refund: *
Please describe to help us to serve you better.
Order ID: *
DuckyHaus Order number in the original invoice.
Order Date: *
DuckyHaus Order date in the original invoice.
MM
/
DD
/
YYYY
Given Name: *
Family Name: *
Phone Number: *
Please enter based on this format: +60124932187.
Email: *
Original Product/ Project Code: *
For Exchange, product/ project code that Customer purchase and wish to return for exchange. For Refund, product/ project code that Customer purchase and wish to request for refund.
Exchange Product/ Project Code: *
For Exchange only, product/ project code that Customer desire to be replaced. Not applicable for Refund, please enter NA.
Remark:
Submit
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