USD376 COVID-19 Tech Support Request

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This form serves as a request for support on USD376 issued devices such as iPads, Chromebooks, or MacBook laptops. Please complete the form with as much detail as possible so the support team can provide guidance or a resolution as quickly as possible.

A technician will respond via email and may request a phone number if necessary. Support may also ask to arrange a time to provide remote support to the device, as long as the issue is not connecting to WiFi or the Internet.

Thank you for understanding and patience during this crisis.

First and last name of the person submitting this ticket. *

First and last name of student who is using the equipment experiencing issues. *

What is the grade level of the student device? *

Please provide the email address of the person submitting this request. This email address will be used by the support team for communication. *

Which piece of USD376 technology is experiencing the issue? *

iPad

Chromebook

MacBook

What application are you experiencing issues with at this time? *

Seesaw

Google Classroom

WiFi/Internet access

Please provide a detailed explanation of the issue being experienced. *

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