1.
Check connections - Verify equipment is plugged into the electrical outlets and turned on.
Verify all cables are securely connected from the back of the computer to the appropriate device or network wall outlet.
2. Restart the device - Sometimes, simply restarting the computer, tablet, or other devices can resolve many issues.
3. Power Off your device by holding down the power button for a few seconds before releasing. Then turn it back on.
4. Use alternative programs - Check other web pages or use a different browser if you are having internet issues
5. Update Software - Make sure that the operating system and any relevant software or applications are up to date
6. Clear Cache and Cookies - For browser-related issues, clearing the cache and cookies can often help. Use Google search to find out how to clear the cache and cookies for your specific browser.
7. Search Online - Use resources like Google and YouTube to
search for solutions. Many common issues have been addressed in forums
or tutorial videos.
8. Ask Colleagues: Check with other teachers/students to see if they have experienced and resolved similar issues.
9. Document the Issue - Take note of any error messages,
screenshots, or steps that lead to the problem. This information can be
very helpful when submitting a tech request.
