Customer Satisfaction Survey: Incidents, Calls For Service, Emergency Responses
Ross Valley Fire Department Customer Satisfaction Survey for public interactions with fire department personnel during calls for service, and emergency responses.
Date
Date of Incident, Call For Service, or Emergency Response
MM
/
DD
/
YYYY
Address
Address or Location of Incident, Call For Service, or Emergency Response
Your Full Name
Your Email
If you request a response or follow up, your email address is required.
Fire Department personnel responded promptly.
Strongly Disagree
Strongly Agree
Clear selection
Fire Department personnel solved the issue that prompted the request for service.
Strongly Disagree
Strongly Agree
Clear selection
Fire Department personnel were courteous and helpful.
Strongly Disagree
Strongly Agree
Clear selection
Fire Department personnel took time to explain their actions.
Strongly Disagree
Strongly Agree
Clear selection
Fire Department personnel were professional in appearance.
Strongly Disagree
Strongly Agree
Clear selection
Overall I was satisfied with the Department's service.
Strongly Disagree
Strongly Agree
Clear selection
What Type of Service Did the Fire Department Provide?
Clear selection
Comments, Questions, Concerns
Note - Fire Department personnel can only respond to comments and questions if you provide contact information, above.
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