The State of Tech - Pre-episode Survey - Creative Tech Support
The November 19th episode of the State of Tech podcast (www.thestateoftech.org) will cover "Creative Tech Support". Please take a moment to answer this 9-question survey about how your school provides tech support (hardware, software, curricular integration, and such).

The data will be collected, summarized, and shared through the State of Tech podcast and website. The intention is to share helpful ideas about how we can all increase and improve tech support for our schools.

All questions are optional, so do not feel obligated to answer everything, although your feedback through this survey is crucial to the value of this podcast and is greatly appreciated.
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1) General Information - Your name, your email, the name and location of your school
2) Traditional Tech Support Staff - Briefly explain the paid positions in your technology department, such as number of tech staff members, their titles, and basically what they do.
3) Student Helpers - Do you use students to assist with technology needs, either as part of an unpaid tech team or as paid assistants? If so, please explain how the program works, how it has benefited your school, and what have been the challenges.
4) Teacher Helpers - Do you use teachers to assist with technology needs, either as part of an unpaid tech team or as paid (such as a stipend) assistants? If so, please explain how the program works, how it has benefited your school, and what have been the challenges.
5) Parent Helpers - Do you use parent volunteers to assist with technology needs? If so, please explain how the program works, how it has benefited your school, and what have been the challenges.
6) Intern Helpers - Do you use interns from technical schools or colleges to assist with technology needs? If so, please explain how the program works, how it has benefited your school, and what have been the challenges.
7) Outsourced Helpers - Do you use outsourced technology workers to assist with technology needs? If so, please explain how the program works, how it has benefited your school, and what have been the challenges.
8) Non-person Help - Do you use online help guides, FAQ’s, videos, and other non-person ways to assist with technology needs? If so, please explain how the program works, how it has benefited your school, and what have been the challenges.
9) Other - Do you have any other creative ways that you have provided tech support to your school? If so, please explain how the program works, how it has benefited your school, and what have been the challenges.
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